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Great customer service. Fast response time. Could not believe how wonderful working with Thomas was. It saved me thousands of dollars. Would recommend it to everyone that has gone through selling a property previously.
Used Tom's flat-rate service to sell a home, he is a very experienced RE professional who advised and encouraged me in acting as my own agent, worked out just fine, and saved several thousand in sellers agent fees.
Thomas Mastromatto, Broker of Mountain Lake Realty listed and sold both of our homes in Arizona this year. We had a home in the Valley (Trilogy) and a cabin in Prescott. We were a bit hesitant of using a flat fee realty, but, through another satisfied referral, we decided to list with Mountain Lake Realty. We couldn't have been more pleased with the service he provided. His response time was exceptional - and we would definitely recommend him as our results were beyond our expectations.
Tom did all that was advertised & required for a small fee. Would highly recommend & definitely use again when needed. Very efficient & quick response time.
Thomas is very knowledgeable and is very good about getting the job done. Thomas was very diligent towards keeping the process flowing smoothly and correctly. Most importantly when I needed something or had a question Thomas responded almost immediately every single time. I would list with Thomas again no doubt it.
A professional and knowledgeable agent with quick responses and a transparent straightforward personality. Will definitely use it again for future business.
Thomas is awesome. He responds to my emails promptly during business hours. Couple of times I emailed him late at night (almost midnight), I got a response before I even wake up the next morning. The man is a true workaholic - get up early in the morning to work. I greatly appreciate his service.
Thomas Mastromatto is the perfect example to any agents who strives for success! We are very fortunate for finding him online. He is prompt, knowledgeable, professional, and pleasant to work with! Shortly after listing our first house, we have decided to list two more. It took only a few days for our houses go to the escrow. Besides saving us a lot of money he has been guiding us with the entire process. He is prompt, knowledgeable, professional, and works beyond normal business hours. He has never ignored any questions or requests during the process. We are looking forward to working with him and will strongly recommend him to anyone.
Thomas had me listed within minutes of talking to him. I had an offer in 3 days. Thomas answered everyone of my emails. He walked me through from start to finish. He is direct and knowledgeable. I have recommended him to all my friends and family.
I have sold my house with FSBO modality. Publishing on ARMLS is a must-have for visibility but comes with a catch: only a real state agent (REA) can do it for you and they become the point of contact for the transaction. Tom Mastromatto offers this service in two modalities basic and upgraded for a few hundred dollars and he gave me the best service I would ever get from an REA.
Tom knows RE rules and laws to the finest details, he knows the process in-depth and the most incredible thing Tom is super responsive getting answers minutes after posting or even on Sundays at 6am.
FSBO is not for everyone, you need to do your research of the market, know the process, and have some PC and negotiation skills.
Tom works in a straight way and, like every efficient person, does not like to waste his time. His answers go to the point in a concise way. If you like agents that talk non-stop about everything or recite you a book for an answer look somewhere else.
If you do your homework, need the specific help of getting into the ARMLS and get the process done efficiently there is no better agent than Tom. I saved $10K, saved my ears of unneeded agent chat, and sold the house in a week with Tom's support during the whole process. What else can you ask for?